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Privacy & Confidentiality

Kingston Community Health Centres

Protecting Your Privacy
Kingston Community Health Centres (“KCHC”) is committed to protecting your privacy and to keeping your personal health information safe. The steps we take to protect your information are described in our Privacy Statement and Privacy Policy. Please ask to see these if you would like to know more about our privacy practices.

KCHC is a single, multi-site agency that provides medical and non-clinical services to help people.

KCHC will collect and use your personal health information in order to provide health care services to you and for other reasons that are explained in our Privacy Statement.

We will only collect personal health information that is necessary to provide services to our clients.

All KCHC staff who provide services to patients and clients will use and see clients’ personal health information.

Only authorized staff members are entitled to access clients’ personal health information, and they can only do so when they require this information in order to provide services.

We will not usually collect, use or share your personal health information without your permission. If you give us permission to give out your information, you can change your mind at any time. There are exceptions to this which are explained in our Privacy Statement and Privacy Policy.

You have the right to know how we may use your personal health information and how you can get access to do it. If the information we have is inaccurate or incomplete, you can ask us to correct it. You can ask us not to give your information out to other health care providers, and we will not do so unless the law allows or requires us to. Please ask any KCHC staff member to help you do this.

If your information is lost or stolen or improperly accessed, we will tell you.

If you have a concern, please discuss it with our Privacy Officer, Helen Mabberly, at 613.542.2949. If you still have concerns, you can contact the Information and Privacy Commissioner of Ontario. Our Privacy Statement explains how to do this.